Patricia Heraud - 2 weeks ago
As a long-time customer, I'm pleasantly surprised by the change. The service is excellent, from the receptionist Karine to the workshop manager Romain, who is very attentive. Everything you expect from a garage that services your vehicle.
Guy PierreGuy - 2 months ago
What can I say? Wow, what a disaster! Same observation as Mr. Moreau, Ms. Lotte, and others... multiple interventions and still the same malfunction. The reception is a disaster, madam, you should see a doctor... I've never seen anything like it. Is there even a boss in this company of ghosts? Open your eyes, there's a problem, isn't there?!
Philippe Moreau - 3 months ago
After taking my car in four times and paying for an EGR valve repair that wasn't fixed, they sent another quote for €2529.04. On top of that, they don't even know if there's a timeframe for the repair. That's why they're so aggressive at reception; the receptionist acts like she's the head mechanic. There's no customer follow-up. I found another garage that repaired my car in 15 days and was much cheaper. Stop changing mechanics or just sell new cars. I'm talking about an Opel Royal, not a Sainte.
Climair Chauffeur - 2 months ago
Same as all the comments below, we had an appointment to have a Takata airbag replaced today at 4:30 PM, and when we arrived, the garage was closed and there was no information on the doors or any way to reschedule the appointment!
After waiting for an hour and trying to call them in vain... very dissatisfied
Laurent RAULIN - 5 months ago
I just bought a vehicle from this dealership, trading in my Opel. Thanks to Axel for his advice and attentiveness during our discussions. He gave me an excellent welcome.
