christian bazin - 8 months ago
Breakdown assistance following engine failure; vehicle towed on a flatbed truck and covered by insurance.
A simple disconnected connector.
Others might have taken the opportunity to replace this or that part... Friendly and helpful team. Reasonable billing.
Thierry Aufrand - 2 months ago
Very reliable garage, I recommend it.
C P - a year ago
Not having a courtesy car was already a sign of poor customer service, especially for a garage in a rural area. Similarly, they still charged me, albeit only €3, for parts recycling when I had asked to keep the parts for my colleagues who teach vehicle maintenance at the high school where I work. Charging €31.20 for a diagnostic that justifies replacing the battery, spark plugs, and ignition wires for a total of €370, when the source of the problem was clearly neither identified nor repaired since it reappeared exactly two days later, is beyond unacceptable; it's a rip-off. It was my neighbor, using an amateur diagnostic tool, who was able to identify the recurring problem. Not responding to my email of complaint sent directly to the garage after the breakdown, given that the garage is closed on weekends, or even calling me back despite me having left my number, confirms their dishonesty!
I only approved the quote because my colleagues at the high school didn't have a courtesy car, and I couldn't imagine going several days without one, having to walk a total of 1.5 hours and take a bus at 6:30 a.m. every day to get home at 8:00 p.m. while my car was being repaired. However, that's exactly what happened to me for three weeks, as the problem wasn't fixed, and I also paid €370 for nothing—money I should have invested in a temporary rental car from the start while my colleagues actually repaired my car based on the problem they identified.
Emmanuel Chapon - 3 months ago
Available, welcoming and responsive
Julien Montibert - 4 years ago
Very warm welcome, efficient and friendly staff.
It's nice to find another family-run garage where you're not just a number.
