Gabrielleaudrey - 6 months ago
A big thank you to this garage who, despite not being able to take my vehicle, took the time to listen to me, to clearly explain the situation and to advise me with great professionalism. The welcome was really pleasant and caring, and I particularly appreciated being redirected to other reliable garages.
Rémy - a year ago
Terrible service; I've experienced much better in terms of friendliness and customer service.
They ask you to leave a €90 deposit for a part, and then when it comes time to pay, they charge you €90. In my book, that's not a deposit, and it's not even in the dictionary! I do not recommend this "garage." Clearly, they don't like working and interacting with customers, but they have no problem taking your money.
jonathan varela - 3 years ago
The receptionist is very nervous and aggressive.
Having an appointment for a manufacturer's inspection, I ask for more information on payment methods and, if possible, to pay in installments. The receptionist assures me that no, not for each payment method... garage unaccommodating!!! On top of that, a quote was given for around €430, and in two weeks the price increases for no reason!! And they don't even bother to inform their customer!! They have to ask for the price again to be sure and find out on the day, and even then, we don't have the right to express our dissatisfaction because the gentleman gets angry and talks down to me while acting like a strong man!!! 🤦♂️🤦♂️
To end up with the gentleman 5 cm away from me... almost wanting to jump on me!!!
Even his colleagues were shocked and scared of him just by looking at them...
Don't go to that garage if you don't want to waste your time!!
Avoid it as much as possible!!!
Claire de Montgolfier - 4 years ago
I want to emphasize how valuable a garage with a sense of service and hospitality is. The staff at Garage Duche really tried to help me when I broke down 3.5 hours from home, despite their busy schedule.
Thank you.
In the end, I received immediate assistance elsewhere.
Thierry - 5 years ago
Dangerous person at reception tried to aggressively remove me from the reception for an absurd reason, there are no stars to give at all, person who is not in his place, refusal of sale If you are able to prove the refusal of the professional, you can file a complaint with the public prosecutor. Refusal to sell is punishable by the fines provided for fifth class offenses - i.e. 1,500 euros maximum for a natural person and 7,500 euros for a legal entity (articles 131-13, 5° and 131-38 of the penal code). to the wise
