Jacques Chemineau - 4 years ago
This is a far cry from the brand's large dealerships.
The welcome is friendly, and the staff listens to your requests and does their best to respond as quickly as possible.
The cleanliness of the premises is exemplary for many garages.
Contrary to other reviews mentioned, customer service is very well provided and timely.
The rates are in line with market rates, or even lower for minor repairs.
In short, a small team of professionals who are always available and highly recommended.
Christelle “Krystel” Trarieux - 3 years ago
My tire is flat, I drive as best I can to the garage in front of my work. I ask for help to change my wheel (change a spare wheel or buy a tire, paying of course, it doesn't matter... I'm stuck). They tell me it's not possible, they don't have any more anti-puncture spray, I explain that it's not necessary (my tire is in shreds), they tell me that for the moment it's not possible, I explain that it's not a problem, I work across the street, I have all day... I'm stuck... They tell me no: "come back tomorrow..." and they leave me as I am... ok.. I'm dejected... from my window every day I can read "Renault MINUTE"....
Marion Urso - 4 years ago
We are very far from the standard that the brand wants to grant itself. I go by on Friday 15 minutes before closing (I was working) to retrieve a radio code (5 minutes of searching in the system), the person at the reception very unpleasantly tells me that they had just turned off the system. "Come back Monday," I am told. Fine. On this Monday morning, rather than come back directly, I prefer to call to make sure they can do it, you never know, apparently. "The system is not working." Ah, what bad luck. And so how do you work?
yvetot jacques - 7 years ago
Very welcoming and competent person. Very quick vehicle handling, does what is necessary without adding unnecessary interventions. Perfect work, the car runs. Highly recommended.
Pascal - 6 years ago
After waiting 3 months for a suspension cup washer and without receiving a message (yes, the mechanic told me he wasn't going to call to say it wasn't coming...) despite several reminders...
Anyway, I went ahead and called them today for a clutch cable... Well, it was €30-40, but I wasn't sure about the price (€15 at Oscaro), and I asked if 30 minutes was enough for them to change it: "Oh, well, even 5 minutes, or even nothing if it just happens..." => That's when he started to take me for an idiot... and I brought up the damn washer again, which never arrived, just like the information!
In the end, the mechanic kindly told me he was going to hang up... It's an art to be a salesman.
