Nadine Mäule - 4 years ago
Top.
Aurélien Oury - 4 months ago
A very bad experience at the Renault Suncar garage. My Clio 3 wouldn't start (ignition present, but nothing happened when I tried to start it): diagnosis = dead battery. Despite my doubts, I accepted the replacement. Invoice paid... but a few hours later, the same problem!
Back at the garage: this time, I was quoted over €4,000 in repairs for a new diagnosis, without ever acknowledging their initial error or offering any reimbursement. I refused and asked to get my car back. Again, a real obstacle course:
First time: battery already flat (even though it had just been replaced)
Second time: car not reassembled, covers removed
Third time: I was told it would be in front of the garage... nowhere to be seen. Luckily, the mechanic came back to the dealership for a repair (he had forgotten, even though he had offered me this solution a few hours earlier, finishing late) and was therefore able to let me in.
Today, I find myself with my vehicle still suffering from its original fault (if I had been given the correct diagnosis from the start, I wouldn't have incurred any expenses for the car) + a new battery that discharges after a few days (power consumption, thus an additional problem that wasn't present initially) and an unjustified bill.
A garage that charges without resolving the problems, that leaves a car incomplete, and that takes no responsibility for its mistakes. I would like to be contacted as soon as possible to find a solution.
Sincerely,
Dominique Masseron - 4 months ago
Car breakdown on vacation, this garage was very responsive, providing a quick repair and was very welcoming.
The diagnosis and repair were completed within the day.
Christophe Cron - 2 months ago
Avoid this garage
Unclean work
Poorly reassembled bumper and fender
Painting is also poor
And door disassembly with breakage and not cleaned
DELPHINE RIB - 9 months ago
Top garage, third car I've bought from them and this time I got the Renault 5 electric, super car.
I highly recommend Garage SUNCAR in Sundhouse for their excellent service 😃
