Guillaume Mouchelet - 6 months ago
When I called to schedule an appointment for a recall campaign (the manufacturer estimates the service will take 30 minutes), the receptionist told me they were fully booked until September. I requested an appointment for October, but without explanation (or rather, with a string of words betraying ill will), they also refused. However, when I called two hours later to suggest I needed a service appointment, I was offered one in seven days. There are two possibilities: either the mechanic only performs oil changes, in which case I should find a new one, or the garage doesn't want the paperwork to get paid directly by headquarters (recall services are free for the customer).
In any case, you don't deserve the visibility that the Peugeot brand and logo offer. Take responsibility for your choices, become independent if you want to choose your clients and you are only capable of simple oil changes and answering the phone with a simple "hello".
Romain Pruvost - 7 months ago
I called for assistance after my car had been towed, and I got someone who was extremely unpleasant. I tried to negotiate because I was genuinely in a difficult situation, but they were inflexible. I understand there are too many vehicles, but to be so rude and closed-minded is unacceptable, and it's not the first time, so I feel I must express my opinion.
Fabian Adenot - 3 weeks ago
Nice little garage, the owners are a bit older but pleasant.
Alain Merville - 10 months ago
Yet another disastrous experience for this Peugeot agent, non-existent welcome, the technician does not even acknowledge the problem mentioned and does not come even to talk to me, no solution proposed, no proposal for an appointment for intervention, confidential garage, move on
Julie Barré - a year ago
A huge thank you to the Peugeot garage for their quick response and efficient support! When we were about to go on vacation and our Peugeot 308 had a problem on the road, they were able to help us out in record time, just before closing time. Their responsiveness and professionalism allowed us to get back on the road with complete peace of mind. We are extremely grateful for their invaluable assistance. A big congratulations to the whole team! 👍🏼🙏🏼
