Alain Simonet - 6 years ago
Ok
Romane Ringeard - a month ago
I went to this dealership without really knowing what to choose, and luckily Coleen was there to guide me from start to finish. She advised me patiently and professionally, truly taking my budget and needs into account. Thanks to her, I found the perfect car!
The whole process was pleasant and reassuring, and three weeks after receiving my car, everything is going wonderfully. I am truly satisfied and highly recommend Coleen for her support.
Patricia Cosson - 3 months ago
A Peugeot sale that went very well. Jean-Victor's car preparation was top-notch, clean, and magnificent! Yoann, Willy, and Manuela were extremely kind to me; they are wonderful people!
I highly recommend this dealership; you'll leave with a great deal. Thank you again!
Nicolas Driot - 2 months ago
Following up on your response to my review, "What future contacts?", you can be sure that after my experience, I will never return to your dealership. A door on a relatively new vehicle needs to be repaired at my own expense due to the work of your so-called body shop. You have no shame.
What a disgrace! If you want my advice, don't hesitate to take a picture of your vehicle before dropping it off for bodywork. I don't know if it was a trainee or an apprentice who did the repairs on my car, but for the modest sum of around €3,000, you'll have the pleasure of finding tape on one headlight, resin on the other, as well as on a door. There's paint on the seals, and paint runs. He did try to fix the runs, but the result is that the entire bumper needs to be redone. But it wasn't him; it was his colleague, a former baker perhaps. According to this botanist-turned-bodywork specialist, it's tree resin. He swore the resin was there before the repair. Luckily, I took a picture of my car on the day of the appointment. When he saw the photo, he quickly changed the subject. But the worst part is I got my car back with marks etched into the clear coat on the front left door. The door needs to be completely redone, but of course, it's not his fault because, according to him, he didn't work on the left side of the vehicle. No one was able to see the marks during the inspection; they don't appear in the expert's report. A quick trip to the auto repair shop is in order.
Looking more closely at the invoice, it shows: removal of the front left wheel, removal of the front left fender flare, removal of the front left wheel cover, removal of the front left mudguard. Not bad for someone who didn't touch the left side. A real hack! Even with photos showing the damage to the left door, he won't admit his mistakes. But when it comes to blaming his colleagues, he's much easier. On top of that, they inflated the bill with work unrelated to the damage.
Do they do this to all customers? Is it the dealership's policy? Is this normal?
Luckily, the manager of who-knows-what came to try and find a solution for the door, but without giving me much hope for the outcome, even with the photo showing no damage before handing it over, and especially by saying it could have been done in the dealership's parking lot.
So who's responsible? Putin?
Really, the bare minimum, just so I'd shut up and go home. As for the other aspects of customer service, appointment scheduling... 5 stars, no problem.
annie papin - 2 months ago
Very warm welcome. Very good explanations for handling the vehicle. Our contacts were very attentive, very friendly, and very professional.
Everything was perfect, from ordering to delivery, respecting the timing.
I highly recommend.
