KaiReviews - 3 months ago
We had an excellent experience with this garage! A huge thank you to Marine, who guided us throughout the entire process of buying our used car. She was very professional, attentive, and genuinely warm.
Thanks to her advice and availability, we were able to make our choice with complete confidence.
Thank you again!
Pascal - a month ago
An exceptional customer experience 👍 - Much more than just a car dealership
I just bought ✍️ my Citroën C4 from this dealership in Bernay, and I wanted to share my experience, 🙂 which far surpasses anything I've ever experienced in the automotive industry. 🚘 Marine 🙎♀️ guided me throughout my purchase with remarkable professionalism, but above all, with an authenticity and warmth that make all the difference. 👌 She had told me about the family atmosphere 👨👩👧👧 of this dealership, of this team that is much more than just a group of colleagues - a real family. You feel it immediately as soon as you walk through the door.
The follow-up and communication were exemplary: at every stage, with every development in the process, I was kept informed by email. This complete transparency allowed me to calmly follow the progress of my purchase. After reading all these glowing testimonials, I completely understand why Marine and Nicolas are so often mentioned. Attentiveness, availability, transparency, sound advice – all the ingredients were there for a purchase under the best possible conditions. What impressed me most was this unique atmosphere where you immediately feel confident. No sales pressure, no scripted pitch – just sincere exchanges and solutions tailored to my actual needs. I would also like to emphasize their professional integrity. Although not mandatory at my vehicle's mileage, they replaced the timing belt as a precaution, as well as performing numerous other services. This approach demonstrates genuine respect for the customer and exemplary professionalism. 👍🙂👍 I am extremely satisfied and wholeheartedly recommend Garage Citroën Lauvrière in Bernay. A huge thank you to Marine and the entire team! 👍👍👍👍👍😘
Louis Savary - 3 months ago
“I purchased a vehicle for my company from this dealership in August. These days, it’s often difficult to trust anyone, especially when buying remotely, but I want to thank Nicolas for his professionalism, his dedication, and the trust he instilled in me.
I highly recommend this dealership. Thank you!”
Patrick BARBIER - 3 months ago
For the purchase of our new vehicle, a nearly new Peugeot 3008, we were assisted by Ms. Marine Cudorge, a sales consultant.
In addition to her very friendly welcome, she demonstrated great professionalism and extensive technical knowledge of the product, as well as efficient administrative processing. We now await confirmation of our purchase's long-term satisfaction.
Annie France Lery - 6 months ago
I was welcomed and advised on my new vehicle purchase project in a very professional manner. They listened attentively and were very available to me, which allowed me to drive off with my new car with complete confidence.
I thank Nicolas for guiding me towards this new purchase, which I purchased from Citroën Lauvriere.
