Something d'Izzy - 4 weeks ago
I want to make it very clear that this mechanic provided a serious lack of advice. I went in for a service in July, and he mentioned a timing belt that needed changing six months later. So, six months later, I had my timing belt changed and paid for another service. I missed the anniversary of the manufacturer's warranty coverage for the belt because Brizet failed to suggest, specify, or advise that the belt should have been changed on the day of the service, in July, to avoid an unforeseen breakdown, since it failed some time before the deadline Brizet had given me. My problem isn't with the timing belt itself, but with him not allowing me to anticipate the anniversary date. As a result of his approach, I paid for two services and wasn't able to anticipate the repair work. This could have been avoided if this information had been passed on to me in July. I paid my service bill; I didn't see any mechanic, I simply paid my bill. Afterwards, I called the garage to ask why, as a professional and knowing my engine type, they hadn't suggested anticipatory maintenance, but I received no concrete answer. I don't recommend Brizet if you don't have some automotive knowledge.
Gerard Perreaut - 2 months ago
The garage we all dream of: perfect welcome, repairs completed on time, clean premises (everything is well organized), reasonable bill, truly everything is top-notch. This is the first time I've used this mechanic and it won't be the last.
My advice: avoid the big dealerships, there's no comparison! Oh, and one last thing, I own a Citroën, and once again, congratulations to the team at the Renault garage in Chalon-sur-Saône, northern industrial zone.
Raphael Baudin - 4 months ago
I've left my car with them several times and am always warmly welcomed by both the receptionist and Mr. Brizet himself. If I ever need to replace my car, it will definitely be another Renault, and I know exactly where I'll go for maintenance and repairs. I consistently recommend them.
Julien Guénard - 4 months ago
Very professional garage, friendly staff.
The prices for mechanical repairs and maintenance such as oil changes are reasonable.
Marion Vincent - 3 months ago
Warm welcome, smiling and helpful mechanic, really great!
