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STE NOUVELLE FECAMP AUTO

Revendeur recommandé
3.9/5
(240 avis)

Parc des Hautes Falaises - Route du Havre, 76400 FECAMP ST LEONARD

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Numéro de téléphone

Heures d'ouverture

Lundi
08:00 - 12:0014:00 - 19:00
Mardi
08:00 - 12:0014:00 - 19:00
Mercredi
08:00 - 12:0014:00 - 19:00
Jeudi
08:00 - 12:0014:00 - 19:00
Vendredi
08:00 - 12:0014:00 - 19:00
Samedi
08:00 - 12:0014:00 - 18:00
Dimanche
Fermé

Maarten Temminck - 6 years ago

5/5

Very helpful garage. Our car had some problems while we were on holiday. This garage helped us identify the problem, and we did not have to pay anything for their help!

twotwobob njaka - 3 years ago

3/5

Cool

Elvis Le Magnifique - 3 years ago

4/5

Love this place

Victor Mombelet - a month ago

5/5

⭐️⭐️⭐️⭐️⭐️ 5-Star Review We were completely satisfied with the delivery of our vehicle from Citroën Dieppe. A huge thank you to Léa Guillotin, who expertly handled the follow-up and handover of the vehicle. Professional, responsive, and very pleasant, she made the entire process simple and smooth from start to finish. We highly recommend the dealership and thank Léa again for her impeccable service. STELLOA Company

Iris Wallez - 2 months ago

2/5

After years of entrusting my vehicle to this garage, I am deeply disappointed by their lack of consideration for customer distress. Since June, my vehicle has been in their workshop once a month for various issues. I spent €1300 before my holidays to have peace of mind, only to find myself plagued by the same problem I had while on vacation, and to make matters worse, the issue is still unresolved at the beginning of November. Several diagnoses have been made for the same fault, and now they're quoting me over €1500 for something that wasn't even noticed during the initial diagnosis in June. It's a disgrace. I seriously question the competence of the mechanics who, in my opinion, seem to be taking the easiest route without any regard for the additional costs incurred by the customer. I also have an ongoing issue with my AdBlue system that could have been addressed much earlier. Today, they're quoting me an additional €1300 to replace a tank (manufacturing defect), but no one has submitted a manufacturer's warranty claim; I have to do everything myself. There comes a point when even the most tolerant person in the world says enough is enough, and that's why I'm posting this review, to make myself heard… I'm giving it two stars nonetheless because during these years of "trust," I've always dealt with friendly people, and I've always had a loaner vehicle… But being friendly isn't a profession… Deeply disappointed, especially since I thought I'd get help when I needed it by going to a large dealership…

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