Marine Richard - 4 years ago
The saleswoman was very friendly and pleasant.
However, the sales manager is seriously unprofessional. I'm very disappointed with this garage because they refused to sell me a used car that cost €17,000 because they didn't want to repair the scratched rims! No solution was offered to best satisfy the customer. Unacceptable!
Simon Bonomo - 5 years ago
The staff were very welcoming!
I came in because of an orange warning light on my dashboard indicating "Check Anti-pollution System" and a problem starting my Mégane when it was cold. I received an explanation and a quote over the phone within 24 hours, and after agreeing, my vehicle was repaired within 24 hours.
Completely satisfied with the repair and the fair price!
Denis FOLNY - 5 years ago
The garage has been taken over by a new owner. The welcome is courteous and the salespeople are available to customers.
A used vehicle was presented. Without going into the technical details of the car, the exterior was decent, but there was a major flaw in the interior presentation. The car was in a dusty condition, and the carpets were full of stones. I sat in it and felt uncomfortable due to the dust that had accumulated over the months.
Upon my comment, the saleswoman confirmed that the cleaning would be done by an external service provider if I purchased the vehicle.
I told her that for a customer to be attracted to a vehicle, it must be presentable and impeccable.
I wasn't.
Nala Whity - 4 years ago
Very warm welcome from the team, excellent support from the Mohcine sales representative who helped me understand all the trade-in options, and also let me discover a vehicle adapted to my needs. It's very pleasant to deal with a sincerely courteous sales representative because since the beginning of this crisis some people have been unpleasant while he keeps smiling! Top Renault team!
Sylvie Raya - 6 years ago
I'm disappointed. I was interested in a car, but the salesperson didn't have all the information. They offered to call back the next day, Tuesday, and I still haven't heard anything... I think they're filtering customers based on one of the criteria that makes up the bottom line. I must not have been of interest to them, so I wasn't even entitled to a modicum of courtesy...
