Gabrielleaudrey - 7 months ago
A huge thank you to this garage who, despite not being able to take my vehicle, took the time to listen to me, clearly explain the situation, and advise me with great professionalism. The welcome was truly pleasant and kind, and I particularly appreciated being referred to other reliable garages.
Rémy - a year ago
Terrible service; I've experienced much better in terms of friendliness and customer service.
They ask you to leave a €90 deposit for a part, and then when it comes time to pay, they charge you €90. In my book, that's not a deposit, and it's not even in the dictionary! I do not recommend this "garage." Clearly, they don't like working and interacting with customers, but they have no problem taking your money.
jonathan varela - 3 years ago
The receptionist is very nervous and aggressive.
Having an appointment for a manufacturer's service, I asked for more information about payment methods and whether it was possible to pay in installments. The receptionist told me it wasn't possible for any of them... what an unhelpful garage! On top of that, a quote was given for around €430, and within two weeks the price increased for no reason! And they didn't even bother to inform their customer! I had to ask again for the price to be sure, only to find out on the day of the appointment. Even then, we weren't allowed to express our dissatisfaction because this gentleman got angry and condescending, acting like he was in charge! 🤦♂️🤦♂️
And in the end, he was practically standing right next to me... almost ready to jump me!
Even his colleagues were shocked and afraid of him just by looking at them...
Don't go to that garage if you don't want to waste your time!!
Avoid it at all costs!!!
Claire de Montgolfier - 4 years ago
I want to emphasize how valuable a garage with a sense of service and hospitality is. The staff at Garage Duche really tried to help me when I broke down 3.5 hours from home, despite their busy schedule.
Thank you.
In the end, I received immediate assistance elsewhere.
Thierry - 5 years ago
Dangerous person at reception tried to aggressively remove me from the reception for an absurd reason, there are no stars to give at all, person who is not in his place, refusal of sale If you are able to prove the refusal of the professional, you can file a complaint with the public prosecutor. Refusal to sell is punishable by the fines provided for fifth class offenses - i.e. 1,500 euros maximum for a natural person and 7,500 euros for a legal entity (articles 131-13, 5° and 131-38 of the penal code). to the wise
