Jonathan Carlier - 3 weeks ago
I've been a loyal customer of this family-run garage for many years simply because you have serious, dedicated managers with a strong sense of customer service. It's no more expensive than elsewhere; the estimates and invoices are detailed, the vehicles are meticulously maintained, and the repairs are carried out with complete transparency. This is the key difference compared to large dealerships or auto repair chains where you don't know who worked on your vehicle. You've always found a solution for me and brilliantly repaired the shoddy workmanship and shoddy work caused by a large dealership after my vehicle was stolen. You maintain and care for our vehicles with great attention. I congratulate you and sincerely recommend you, and I wish you continued success (perhaps even too much work! 😁). Well done!
Anne-Sophie Lance - 3 weeks ago
A trustworthy garage, with a personal touch and a genuine focus on customer service. They take the time to explain, advise, and offer tailored solutions without pushing unnecessary expenses. It's reassuring and so much appreciated compared to some large, impersonal garages. You can go there with complete confidence; I highly recommend them!
Valentin Chaulet - 2 months ago
Completely disorganized garage. I booked a service for €220 online through Peugeot, and on arrival they demanded €380 for the exact same service. I had to settle for an oil change at €210, which ended up costing me €305 due to an error on the report. Getting a refund was a hassle, and internal communication is chaotic: information is passed verbally between the mechanic and the receptionist, and invoices are inaccurate and incomplete.
The staff seems overwhelmed and completely disorganized. Another customer who was there at the same time was also dissatisfied. Absolutely avoid this place.
Emeline Maréchal - 2 months ago
I have visited the garage managed by Ms. Duquesne several times.
The team is always helpful, offers good advice, and listens attentively.
Ms. Duquesne is always available and responds to our requests as quickly as possible.
I highly recommend this garage.
Maxime L - 2 months ago
Our family has been coming to the garage for over 10 years, and the Duquesne family has always been available, even at the last minute for unforeseen circumstances. They are highly professional, and I highly recommend them!
