gilles pioch - 2 years ago
Ras
Filipinas Fleury - 6 years ago
Excellent services !
B S - 7 years ago
Excellent service
MrPizza83 - 2 years ago
Nickel
Jean-luc Riviere - 2 weeks ago
I purchased a used van from your dealership in November 2025, with a 12-month warranty included.
I quickly reported a problem with the fuel filler flap and a burning smell to Lucas on several occasions.
Despite my follow-ups, I received no concrete response: no callback, no workshop appointment, no action taken. Yet, the vehicle is still under warranty.
The telephone reception is cordial, but this is no substitute for effective after-sales service. A warranty obligates the professional to provide thorough follow-up and address reported defects.
I find it regrettable to have to insist so much to assert a right that was clearly established at the time of purchase. Without a prompt response and a warranty claim, I will be forced to send a formal notice.
A particularly disappointing customer experience.
