Legrain Shirley - 2 years ago
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Patricia Picos - a year ago
Vernon
Laura Dagomet - 2 weeks ago
I am very satisfied with my purchase and the trade-in of my old vehicle. Mr. Radut is very professional: he listened carefully to my requests and provided excellent advice and support. Thank you to the entire team for your warm welcome!
caty devesly - a week ago
Tire repair, 1.5 hours, appalling service, not a single car in the Peugeot Minute lane, only my car, and yet the wait was incredibly long. No one at the reception desk. The main reception area had two people chatting instead of helping. I absolutely do not recommend this place.
Thomas - 4 months ago
Vehicle with engine failure 1 hour after delivery to Peugeot Midi Auto Vernon!
Engine failure just one hour after delivery of the vehicle (supposed to be serviced + MOT). Immediate immobilization on the highway.
Vehicle unusable for 3 days (from August 11th to 14th).
Assistance not in accordance with contractual commitments: no taxi for the return journey, no loaner vehicle as stipulated in the contract.
Delivery already delayed by 3 days from the scheduled date.
No spare keys provided with no explanation.
Endless procedures: agencies closed, unsuitable vehicles, callbacks never performed.
Only after the 3rd day, a replacement vehicle was offered... located 50 km from my home.
Result: 6 days without a car, a considerable waste of time, and a complete failure to honor commitments.
I am still waiting for compensation and a serious response.
An unacceptable experience and customer service to avoid.
Reply to comment: Two months after the breakdown, I still haven't received any commercial gesture. The loaner vehicle was only offered to me on the very day my vehicle was repaired... very efficient indeed! The situation shows a real gap between the promised commitments and the reality experienced.
