Nicolas Clément - 3 months ago
This review concerns the Seat Albi sales department. Whether at the dealership, the auto show, or by phone, I'm constantly brushed off when I ask for information about the new Ibiza. No questions are asked (no attempt to understand my needs), and most importantly, no contact information is taken. Yet, in the last five years, I've bought four new vehicles, and each time I try to give you another chance, but you only reinforce my choice of Seat Rodez, which at least demonstrates responsiveness and customer service. It's perfectly understandable not to know something, but the least you could do is find out and get back to the customer, it seems to me.
Pascal Michot - 6 months ago
A very warm welcome and attentiveness from everyone.
We then dealt with Mr. Baldini, a very attentive, smiling person, and a very professional, and he continues to teach.
Thank you again.
Antoine Savalli - 8 months ago
Spotlight on the SEAT CUPRA garage in Albi, which deserves special mention.
Professionalism, responsiveness, and a warm welcome: the Castres team demonstrates great dedication while maintaining a friendly and approachable manner.
Their commitment has significantly contributed to this very positive customer feedback.
Thank you to the entire team at the SEAT CUPRA Albi garage for their dedication and collaborative spirit. A trustworthy address that I highly recommend.
Jean Baptiste XAVIER - 12 months ago
Fast remote purchase with trade-in!
Everything was clear and efficient!
The salesperson (Julien) took the time to explain the basics of the vehicle to us, despite a busy Saturday.
Sandrine Donascimento - a year ago
I am extremely disappointed. I bought a CUPRA Formentor in June. The tires were supposed to be changed, but this wasn't done. The vehicle was also due for bodywork, but only a polish was applied. The roof didn't work, which is unacceptable for a vehicle that had been serviced before the sale. I've been waiting for the registration certificate since June for a certificate of conformity—that's four months! I was working at the prefecture at the time! I just learned today that the registration application was submitted three weeks ago, but the payment still needs to be validated! I haven't even had a temporary registration certificate since October. In short, they're not serious. What a shame. In short, I do not recommend this dealership.