Karl Fröhlich - 7 years ago
Highlife
gaya - 2 weeks ago
Scheduling a client appointment with an AI that glitches this much is incredibly frustrating!
It took 15 minutes to get an appointment (two calls that disconnected automatically, one call that redirected me to IMA support... unbelievable).
The robotic voices and the background office noise loop are laughable.
I'd love to talk to real people on the phone again, because like most people, I prefer talking to living beings. Thanks, Stellantis!
emilie gaston - in the last week
I can't give zero stars, but that's what I would have done. Avoid this garage at all costs. I went in because a turn signal bulb on my C4 Picasso had stopped working. They quoted me €190 for a diagnostic check. I clearly stated that it was just a bulb that needed replacing. I went to a real garage, and it cost me €30, the price of the bulb. That's highway robbery.
Coralie RAIFFORT - 2 weeks ago
Very welcoming garage. The staff are very friendly and competent, taking the time to check everything thoroughly. I will continue to have my vehicle serviced there.
virginie fossey - 3 months ago
As owners of an E-C4, still under warranty, purchased from a dealership in Caen, we contacted this garage (Nantes East) after experiencing electronic malfunctions. The sales representative informed us that no problems had been identified after the diagnostic scan, but he wanted to sell us other services (servicing, tire changes, accessories, etc.). Following an inaudible exchange with this staff member, he told us that further diagnostics would not provide any answers to the supposed issues. As a last resort, the original dealership agreed to take the vehicle back for a diagnostic check. This required us to make a round trip from Caen to Nantes. In the end, a faulty part was indeed identified, and the vehicle was immobilized for three weeks. I would like to thank them again for their availability and attentiveness. However, I regret that we cannot give the Nantes garage a zero rating, given their condescension, their dismissive attitude towards customer requests, and even their incompetence in resolving a proven problem with one of their vehicles. This puts the customer in a difficult position.
