Emy Lie - 6 months ago
I went in for a simple oil change and left the garage the next day with the engine warning light on. They initially thought the problem was the glow plugs… After contacting BMW remotely, they discovered the problem was the wrong filter. They could have wrecked the car.
They didn't even apologize or admit any wrongdoing; they claimed they had ordered a large quantity of filters and hadn't received the correct ones. When you receive parts, you check them before installing them on the vehicle, right?! They've also had problems with other vehicles regarding parts they claimed were replaced but never were…!
Avoid at all costs…
claude Macron - 4 months ago
This is our second car purchase from Garage Mercier in Neuvillette. We would like to thank Mr. Mercier and his entire team for their professionalism and hospitality.
We don't understand the bad reviews!!!
Gawronski Alexis - 4 months ago
I have brought my cars in several times and they have been taken care of quickly. I recommend
Muriel Verjot - a year ago
Dishonest..we bought a vehicle, we test it, he told us that the noise was normal and that there was just a small thing to fix..provided us with the MOT which was normally done = false because we had to repair the ball joint and other things a few months later which normally should have been done, all these things were noted for a second inspection..and by chance it still went through for the resale..in the meantime we paid for a repair (over €860) which should have been done by Mr Mercier before selling it to us!
Cheap car but hidden defects!
mohamed CELIK - a year ago
Garage, to avoid Choose your customers according to their first and last name. So if your name is Mohammed they won't sell you a car, shameful He asked me for my papers once he saw that my name is Mohammed, he refused to do the order form and as an argument, he told me that I lived far away while I came to pick up the car at my own expense
