celine ret-zajaczkowski - 6 months ago
Too bad!!!!! Great welcome, professional, attentive and fast, nothing to say on that side but for the payment, it was agreed to a facility to pay in 2 installments a sum of almost 773 euros, the first time by credit card and the other monthly payment by leaving them a check, and they cashed the check immediately despite the first payment by credit card, I can tell you the financial mess this puts us in, they did not respect the tacit agreement of payment in two installments that we had been assured,
Telling us that below 400 e, in one installment, between 400 and 800 we can pay in 2 installments and beyond that we can obtain a payment facility in 3 or 4 installments.
Jean-François BLANC de Négovin - 6 months ago
Garage to avoid
I bought a used Peugeot Partner a year ago
(serviced as a used vehicle should be)
One month later, the air conditioning compressor broke down.
Then, 15 days later, another air conditioning compressor broke down (supposedly incorrectly installed). I also pointed out a problem with the ADI Blue warning light (reset by the dealership). The compressor was replaced again by Peugeot Dax... No loaner vehicles were offered during the first incident, and the vehicle was repaired the first time in 3 weeks.
Three months later, a noise appeared when braking, so I took it to the garage... the discs and pads were worn out (I should mention I had driven 8,000 km (for a supposedly serviced vehicle, they forgot to check that area)). No compensation was offered when I called.
The ADI Blue problem persists. (I spoke to the workshop manager, who was very nice, but simply explained a procedure to follow when starting the vehicle, which never worked!!!!)
The moral of the story is, like all the others... Peugeot vehicles, expect a replacement or Peugeot will contribute only up to the depreciation... shameful because it's a recurring problem... repair cost around €1500.
Once again, no support from Peugeot Pauillac.
I decided to opt for reprogramming to disable the fault code (€400 out of pocket, but cheaper than repairing without any guarantee of proper operation afterward, as always).
And the icing on the cake... recently, a recall campaign for 1.5 diesel vehicles... timing chain problem... too small from the factory, so a complete replacement, but of course, only if all maintenance is done at Peugeot!!! Needless to say, trust has been lost, and the oil change was done elsewhere, so no support!
All this in 1 year and 40,000 km.
The vehicle now has 125,000 km and it's my work vehicle as well as my only car.
Peugeot is not reliable.
But the garage in Pauillac can't find the problem. No solutions for these customers... I can't be the only one, judging by the forums about this brand.
This garage is not recommended!
Ben B-Tran - a year ago
Excellent garage and excellent team. I highly recommend them.
Responsive, professional, accommodating, and above all, attentive! That's rare these days.
Knowledgeable about all existing warranty systems and maintenance contracts. Top-notch service, diagnostics, and advice!
GERALD PEREZ - 6 years ago
Very good service and the new 508 GT line with massage seat tried 1 treat. 🏁👍🚨🛑
audrey perez - a year ago
Highly professional garage.
Impeccable responsiveness.
Mr. François and his team are absolutely top-notch.
They listen to their customers and take care of repairs very quickly.
I highly recommend this garage.
Thanks again to the whole team.
