Hugo Frete - 4 months ago
As a loyal customer with no prior knowledge of the world of auto mechanics, I used to bring my car in for repairs. Following a mishap with my partner's car (used tires instead of new ones + excessive tire prices for cheap tires), I began to doubt their honesty and professionalism!
After checking, I realized that all the work carried out was not at all in line with the prices charged!
Stay away, I know I won't be back...
I strongly advise against it.
Amandine RICHARD - 4 months ago
On September 4th, I got a flat tire on the highway. My insurance company had my car towed to the nearby Matu garage.
The mechanic then fitted me with two used tires, which he sold me as new, for €573 a pair! They were a bad game brand, priced almost three times higher than on Allopneus.
At the time, I didn't realize the scam and didn't check the professional's work. When I got home, my partner realized that the tires were actually used.
So I immediately went back to the garage. The mechanic pretended not to understand and said he couldn't remember. He finally admitted that they were indeed used tires and offered to replace them the next day.
They mentioned a possible gesture of goodwill, without specifying anything. I then went on vacation for 11 days; When I returned, the garage was closed for three weeks for vacation.
On September 8th, I called back: the secretary told me she would get back to me regarding the goodwill gesture before the end of the week. Without hearing anything, I had to follow up with them myself on September 22nd. The result: a goodwill gesture of only €50.
I find this unacceptable. I should have called in an expert: this kind of practice is akin to fraud.
I absolutely do not recommend this garage: excessive prices and a lack of professionalism.
Jonathan Dupuis - 4 months ago
Vehicle arrived in tow
With a clutch problem
The quote was respected and the repairs carried out without any problems
Thank you again for the replacement vehicle because I had no other solution
Jonathan Gallet - 4 years ago
Very professional garage; it's such a pleasure to deal with true professionals. I've had numerous problems with my C4, and they've always resolved them quickly and at a fair price!
Mechanical service: excellent
Customer relations and administrative services: excellent
I recommend this garage 1000%
fanny timothée galesne - 6 years ago
He diagnosed me with a broken dresser, I bought a COM2000 for €265!! Once fitted, it wasn't that, the wiper motor died, in short, €265 for nothing, expensive, the diagnostic error! In short, avoided!
