Vladimir Yakovlev - 7 months ago
1. Bodywork perfectly executed. Nothing to complain about regarding the quality of the repair.
The only downside: the replacement vehicle was very dirty.
2. The engine guard came off; I didn't have to wait for the appointment; the work was done quickly. It saved me a lot of time and energy. Thank you.
Océane Cholay - 4 months ago
Excellent service! I had repairs done at the MERTZ garage following an accident on my vehicle. I received a loaner car immediately, my car was returned to me fully cleaned, and the garage staff were very pleasant and accommodating!
L' Ethernaute - 2 months ago
Excellent. The whole team communicates well, so they're efficient. The website is easy to navigate. They're very clear on the phone, so no time is wasted. A bit pricey.
Damien Kern - 9 months ago
A huge thank you to the entire team for their warm welcome and professionalism! The service was top-notch, always attentive and with a smile. It's a real pleasure every time I visit. You can go there with complete confidence; I recommend them 100%!
Damien CAZETTE - 9 months ago
This garage is simply exceptional!
I first went there two years ago for an AdBlue issue. A previous Renault garage quoted me over €400 without even inspecting the vehicle. Martin agreed to see me between appointments and fixed the problem in five minutes for less than €50.
I've been back since for regular servicing and most recently for a gearbox that failed. Martin handled everything perfectly, coordinating everything between me and Dacia's customer service, and I was able to get 100% coverage thanks to the garage's outstanding professionalism. And yet the matter was not won in advance, the icing on the cake was that I had a time constraint, and here again they respected my constraint, which allowed me to recover a repaired vehicle, perfectly functional with support and in addition to being able to leave on time for vacation with my children, I take my hat off to them and I will come back without hesitation whether it is for maintenance or any repair.
