Chehimi Ali - a year ago
Other nissan dealers were much welcoming
Abu jar md KAYAS -OFFICE DOMYOS MARCQ- - 4 years ago
Good 👍
Nivesse Kevin - 7 months ago
Dealership to avoid, vehicle purchased in June 2024, delivery delayed due to a vehicle already in a pitiful state.
And then problems with tires, deformed battery, alternator, gearbox cable, battery, 4 times, door trim during the multiple repairs, they damaged the bumper, then the vehicle was recovered after multiple breakdowns. The next day, the vehicle broke down again. They came to help with a loaner vehicle, no tow truck, yet the vehicle no longer started, battery change, booster, nothing worked. They still pushed it, nothing. So, here's the wonderful solution: pushing my vehicle with the loaner vehicle, resulting in an exploding rear impact, a broken reversing sensor.
I'm requesting the lease agreement. They tell me, sir, you have 20,000 euros left on it. I'll take 15,000 back, but I'm trying to get it back to 17,500. I still have to add 2,900 euros. I find it appalling, despite opening a file with Nissan France, nothing works because the dealership is a liar. I came to return their loaner vehicle today and realized that nothing had been done to my vehicle and that it was rotting in the back of the parking lot. A 2021 Nissan Qashqai with 60,000 km, a disgrace.
I paid them their €2,900 today and stopped everything because they couldn't find a solution despite the pitiful evidence.
Annabelle SUTTER - 5 months ago
145 euros for a complete diagnosis for which I don't have the details and an EGR valve cleaning. In less than 35 km the next day, the problem reappeared.
nicolas rassis - 2 months ago
I already left a message with the dealership. To avoid any jealousy, I'll leave one here.
One appointment booked online (because it was impossible to reach them by phone) and five calls later... my appointment for my used Kia finally arrived... purchased from Nissan V2 ten months prior.
No courtesy car was offered two days before the appointment. Great. 🫡
They were looking for parts the morning of the appointment. 😄
They charged me for a filter that wasn't changed. 😆
They checked my taillight, which had moisture on it. They took it apart to confirm the taillight was open... 🙏🏼 I got my car back with a pressure wash, supposedly to please the customer... and then dried in the sun... absolutely filthy.
I had just washed the car the day before.
They told me to open a claim for the rear taillight because it was under warranty...
2 months... about ten calls... they tell me I'm a priority case... but nothing happens 😒
I cross the road... try Kia, and Kia took the defective taillight in under their warranty in 2 weeks...
I go back to Nissan customer service to tell them I've taken care of my taillight and... The people who were helping me weren't there... and nobody knew anything about my case 😵💫
What kind of customer service is that? 💪🏼💪🏼 Nissan V2 is finished...
