Jörg Dickerhoff - 6 months ago
Great Service, great people and fine prices. We were passing through Dijon on our summer vacation on our bikes. My tires we worn down so I needed a quick help. They made everything possible and we could proceed our journey. 5/5 for every traveller!
Louis Clerc - 7 years ago
Cool
Estelle Claude Fanchini - 7 years ago
Top
gaetan roblin - 4 months ago
Dishonest seller, blatant bad faith, and no sense of customer service.
I bought a Honda CBR 500 from K21 Moto Dijon for my son. It was a very recent bike (3 months old, 400 km), and was sold at full price as being in perfect condition, without the slightest bodywork defect.
Upon receipt:
- Left mirror scratched
- Rear cover scratched
- Baffle plate badly damaged, as if it had been brutally ripped off
None of this had been specified. When I pointed it out with supporting photos, the seller almost accused me of exaggeration, talking about "micro-scratches from use," and refused to acknowledge any wrongdoing. He sent me a vague offer of a voucher without any details, then completely played dead once I asked for something more serious.
Finally, after following up, I received a condescending response, still denying the facts and insinuating that I lacked "decency" for having dared to ask for a fair solution. He claims the bike is "shiny," even though the flaws are clearly visible. And of course, there's no concrete solution. Closed dialogue, no questioning, and total disregard for the customer.
Photos to prove it.
K21 Moto Dijon: once the sale is complete, the customer no longer has any rights. Avoid.
Fa Del - a month ago
I bought my new Kawasaki motorcycle from this dealership in 2024. The staff were good, friendly, and professional without being overbearing.
However, during my annual service in September 2025, they didn't mention that the dealership was transitioning to a new brand and was no longer an authorized Kawasaki service center.
It was only when I received a manufacturer recall notice that the new dealership I went to pointed out a gap in my electronic service history in September 2025.
Fortunately, after contacting Kawasaki, they exceptionally agreed to add this gap to the history upon presentation of the service records.
It might not seem like much, but if I had needed to claim under warranty in a year or two, their response might have been different.
...
