Bernard Ballevre - 2 years ago
The Best KTM Shop in town. Ready to race 👍
Paul Franquet - 3 weeks ago
A super friendly welcome.
Advice that doesn't pressure you into buying things, but rather helps you make the right choice for your motorcycle.
A friendly, understanding, and helpful workshop team who explain what they're doing to your bike and why.
In an industry where it's becoming difficult to trust dealerships and salespeople, I have complete confidence in this team. I'm a new customer and I'll remain a KTM customer in Metz until I switch brands. Having ridden KTMs for 10 years, I don't think that's on the cards anytime soon.
Thank you all!
Johan Jean - 3 months ago
Too bad zero stars isn't possible. Deplorable reception. You shouldn't call them to get news about repairs on your motorcycle that is over there in the workshop because I quote: "you are disturbing us". The "manager" thinks he is a big MR and allows himself to try to belittle customers. And to finish 104 per hour of labor for a call to KTM France because they don't know how to do a fault finding and 104 euros of labor for the replacement of a sensor and a battery. To avoid.........
Alexis Henner - 4 months ago
I went there to have my dirt bike completely serviced. I knew I had an oil leak from a crankcase gasket and that I needed to replace it. It's a small, inexpensive service. I went back two weeks later to pick it up. Once there, they told me they'd changed the gasket, done a complete checkup, cleaned the carburetor, and informed me that the threads near the engine block that hold my exhaust were worn. At the time, I was stupid; I didn't ask why they hadn't done it. Anyway, the mechanic told me it wasn't a big deal and that I could ride like that as long as one of the two springs held.
I didn't use the bike for three weeks after that; I waited for nice weather to start it. Once started, I let it warm up slowly, and I noticed that the carburetor was leaking gas. I turn off my fuel tap and try to figure out why it's leaking even though they've cleaned it, knowing it was working perfectly well before. I go for a ride and feel a dip in the throttle. When I stop, I realize the carburetor is leaking badly. I rush home and start disassembling the carburetor and exhaust.
I don't know much about motocross mechanics, but one thing is certain: when someone tells you it's not a big deal to ride with a spring, and once you take it apart, you realize your seals are completely worn and the carburetor needle isn't regulating the fuel properly, it's annoying. Over €300 for servicing when properly checking the carburetor and exhaust would have taken them 20 minutes. I'll let you judge for yourself, but I find it shameful for an authorized KTM garage not to have had the courage to rethread and replace two seals. I don't congratulate you. 👎👎👎
Yeri D - 3 months ago
Great dealership, very friendly and professional staff!
I even decided to buy a superb KTM from them.
